Cradle automatically restricts outbound calls to a number of international numbers. This is to prevent fraudulent calls from being made. 

If your calls are being blocked, you'll be getting a message saying that you don't have permission to call that country. If this is the case, please flick us a message.

Please note, some countries incur a per minute rate as per our pricing information

Why can't I call China specifically?

Because of strict regulation on calls into China, all calls will be automatically blocked. If you have a specific need to call China, please contact us as we may be able to put together a case with you to have calling to China enabled.

Please note, the minimum requirement for putting a case together is that the calls need to be at least three minutes on average.

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