How this helps your team
Accounts, Customer Experience and Support
- See a full history of communication with a customer prior to chasing that unpaid invoice
- Launch Xero directly from Cradle, into the customer's page, so you can quickly access any unpaid invoices or account data
- Answer the phone with context and confidence that you can answer the question or get the customer to the right person to help them quickly
- The Cradle+Xero integration makes it easier to call your customers. Start building relationships!
Receptionist
- See who is calling by name and company
- Delight each caller you speak to during your day!