How this helps your team
Accounts, Customer Experience and Support
- See a full history of communication with a client before chasing that unpaid invoice
- Launch XPM directly from Cradle, into the client's page, so you can quickly access their accounting data
- Answer the phone with context and confidence that you can answer the question or get the client to the right person to help them quickly
- The Cradle + XPM integration makes it easier to call your clients. Start building relationships!
Receptionist
- See who is calling by name and company
- Delight each caller you speak to during your day!