How do I remove a person?

To prevent members of your team from using Cradle, follow these steps.

To remove a person follow these simple steps:

  1. Go to the People page on the website
  2. Click on the edit button for the person you'd like to disable
  3. Scroll to the bottom and click Disable this person

You're done!


  • Disabled users won't be able to make phone calls, log into Cradle and won't show up in your team list (you may need to restart for them to disappear)
  • Remember to add another person into any Group in which the user you have disabled was the only user (or calls will have nowhere to go!)
  • If you are not adding another person in, please contact support to update your billing plan