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Setup and Administration
All you need to know to get your company and team set up to use Cradle
Initial setup
- Is my internet good enough?
- How do I get set up?
- How can I update my billing information?
- How can I invite my team?
- How do I create Groups?
- How do I set rules for incoming calls?
- How do I set up my numbers?
- Customise recordings
- Custom Rule Voice Menu Recording
- Customise Your Rule Voicemail Recording
- Customise The Group Voicemail Recording
- How do my team get Cradle on their device?
- Advanced Group Settings
Numbers
Call Recording
Other things you might need to know
- Change-log
- Call Log Page
- What is the Group report?
- Voicemail Overview
- General Networking Guidelines
- Why can't I call international numbers?
- What's the Cradle Dashboard?
- Holiday or shutdown period? Prep your phones!
- Change default caller ID
- Smart Connect
- What if your team are going on holiday?
- How do I cancel my account?
- Emergency Calling
- How does Cradle's pricing work?
- How do I remove a person?
- Cradle installation for IT Administrators
- Get Cradle working with Streamline
- BYOC (Bring Your Own Carrier) details
- Firewall Settings for Sophos UTM 9
- How to ensure Windows respects DSCP headers
- Security Overview
- Cradle Availability and Service Level
- How can calls be sent to a mobile?
- Is Cradle Online?
- How do I update an email address?
- How to get in touch with us
- What does it mean if my calls are marked as spam or private?